SAP Basis

No matter what platform or database you leverage, our SAP® Basis team has you covered

Velocity’s SAP® Basis Administration services administer and maintain your SAP applications to ensure optimal performance and reliability. Specially driven to bridge the gap between hardware and software, our services address the unique demand of your business and the SAP applications.

SAP Certifications

Velocity’s more than 15 years of experience, team members around the globe, and SAP certifications mean unparalleled SAP Basis expertise. 

  • Certified SAP Basis Administration Consultants
  • SAP Solution Manager Certified
  • SAP HANA Certified Consultants
  • SAP Partner Centre of Excellence (PCoE)

Velocity’s SAP Basis Support Services

  • SAP Basis installation
  • SAP Basis build and implementation
  • Full service help desk support
  • Problem resolution for application performance, process execution, and application errors
  • Server monitoring (Enterprise, Deployment, and Web) to ensure applications are running properly
  • Performance tuning and monitoring for key business processes and peak cycles
  • Triage of alerts, logs, and for user requests
  • Back-up and recovery of the full SAP applications or specific components
  • 24/7 system monitoring of the SAP application and infrastructure
  • Database & SAP Basis administration of the physical database structures and objects
  • Strategic software usage to exploit the use of managed systems and technology
  • Proactive capacity planning based on user growth, system capability, and service levels
  • Technology release and tools upgrades as a standard offering

Velocity delivers an unsurpassed customer experience for running SAP applications in the cloud. 

Want to take advantage of the flexibility and cost advantages of our VCAMP ?

Our Velocity Cloud Application Management Platform (VCAMP),  is secure, scalable, and most importantly, optimised for SAP and other enterprise applications. Velocity’s SAP hosting delivers exceptional speed, with the availability and control to ensure reliable, audit-worthy enterprise application performance. In fact, Velocity is an SAP Certified Partner in Hosting, with a rating of “Excellent.” 

Can Velocity help my organisation migrate to SAP HANA®?

Yes, whether you are planning to deploy SAP HANA via a virtual environment, Multiple Components on One System (MCOS), Multiple Components on One Database (MCOD), or Multitenant database containers, Velocity can help. A 2-4 week Velocity Project Compass engagement with Velocity will provide a detailed business case, measurable objectives, a resource plan, a quote, and a project plan for leveraging SAP HANA in our environment or yours. 

Do you offer data archiving services for SAP applications?

Yes. Velocity can assist by defining business rules, identifying the data for archiving, performing an impact analysis, ensuring compliance with legal requirements, and installing and configuring the purchased Archiving Software solution. An SAP HANA migration can also provide its own compelling benefits for data archiving. 

Wondering how your systems will stay up to date?

Velocity is SAP Certified in Application Management Services.  Application lifecycle support is part of our service, so your SAP deployment is always current. Our services include unlimited patching and the management of major and minor upgrades, including retrofit of customisations to the applications. Velocity lifecycle support also includes ongoing hardware refreshes and platform upgrades. 

Wondering how your concerns will be handled by our team?

To ensure a superior customer experience, Velocity assigns highly-knowledgeable customer support staff to each customer. We invest significantly in training and development to ensure our team offers ready-access to expertise in the SAP applications you entrust to us.

Need to shore up the resiliency of your IT environment?

Velocity’s Managed Disaster Recovery Services include regular testing, giving you proof and confidence that your IT environment is recoverable at the speed of your business.

Looking for ways to get more out of your SAP application?

You'll want to watch this on-demand webinar with EIS Director of SAP Doug Morris, Velocity VP of SAP Ravi Padmanabhan and AWS Solution Architect Bill Timm as they share insights to help users optimize their SAP environments.

Watch Webinar