Cloud Hosting Services

Spend more time making strategic business decisions with our integrated, fully-managed Cloud Hosting Services.

Our Cloud Hosting Services deliver integrated infrastructure, upgrade and application management services to ensure your applications readily adapt as your business changes. Our expertise managing applications across hundreds of customers means your business benefits from a level of application service, scalability, insight and control difficult for companies to achieve on their own.

Cloud Hosting Services Differentiators 

  • One Call, One Source Complete (Technical, Functional, Business Process) Customer Support. No matter the type of question you have, our application support team provides 24/7 ITIL compliant operations support and 12/5 application and business process functional support for end-user questions.
  • Full Hosting Management with a Zero Upgrade Cost Guarantee. Our managed application services include unlimited patching, management of major and minor upgrades including retrofit of customizations (reports, interfaces, custom code) to the applications and ongoing hardware refreshes and platform upgrades all with a Zero Additional Fee Guarantee.
  • Greater Transparency. Get access to tools that provide exceptional transparency into the real-time productivity of your application environment and business process transactions. Learn more now about our innovative cloud management console, Velocity Zoom®.
  • Application-Specific Resilient Technology. Rapidly available, application-aware service delivery infrastructure, specifically engineered and optimized for your complete application portfolio.
  • Intellectual Property Library. Velocity customers have access to over 2,000 service methodologies, quality management procedures, upgrade and implementation plans and training tools, plus over 4,000 code objects.
  • Reduce Application Risk. Whether the risk is from a contingency event (DR / BC), internal controls requirements / SSAE 16 (SOC1) Type 2, maintaining application performance and availability, or similar, Velocity Cloud Hosting Services include proactive monitoring, application aware performance tuning, and fault resilient resources designed to mitigate and eliminate risk.

Realise the full potential of your enterprise applications.

Having an issue with your payroll run?

Our virtual private cloud easily scales to accommodate any requirement. Your dedicated Velocity Customer Program Manager will engage your project teams to plan for the change.

Having an issue with your payroll run?

Contact our Customer Support team. We provide operational and technical support via one team, so we can quickly resolve issues. No multi-party finger pointing.

Wondering if you could do more with your applications?

Our support team regularly reviews your setup to identify ways you can accelerate business processes to improve results. With Velocity, our team works as a trusted advisor to yours, helping your company use enterprise applications to realise the full potential of your business.

Do you have other applications integrated with your enterprise solutions?

The majority of our customers do, and we manage those applications too.  With Velocity’s Cloud Services, we simplify application management by hosting our customers’ full application portfolio, not just selected pieces. Because we do the same for hundreds of customers, we can also provide advice on other applications that may be right for the needs of your business.

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